The Westbury Mayfair, A Luxury Collection Hotel, London, London

The hotel was excellently situated with great shopping and restaurants in short walking distance. The rooms, though old, were very clean and comfortable, although being on the first floor meant you could hear the underground train running beneath. The service was outstanding with the most hospitable and professional staff who even steamed a few shirts for me at no charge. The location is brilliant, just a 5-minute walk to Piccadilly Circus, perfect for shopping in Mayfair and Regent/Oxford Street. The dining experience was somewhat lackluster with tasteless food and cold coffee some days, albeit the bed was incredibly comfortable and luxurious. Despite some drawbacks, it was worth its value.

After a number of reminders, we finally got a comfortable room with no heating issues. The beds were great, and there was a desk for work. The service was extremely friendly and welcoming, making it a pleasant stay after a long flight. The location was fantastic, close to shopping areas and major sights in Central London. The dining experience was good, although it could improve in terms of temperature consistency. The facilities were excellent overall.

My stay at the hotel was a mixed experience. The rooms were small and worn, with a sauna-like atmosphere in room 239 that was uncomfortable. However, the staff, especially Monika at reception, were very efficient and friendly, making me feel welcome after a long flight. The central location in London was a big plus, close to high-end shops in Mayfair.

My stay at the Westbury was truly delightful. The rooms were nicely appointed with plenty of space for two guests, and I was surprised with a beautiful birthday dessert left in the room. However, I wish there were more amenities like a kettle and complimentary water bottles. The service was friendly and accommodating, especially in The Polo Bar. The hotel's location was fantastic, just a short walk from Soho and Covent Garden, making it perfect for shopping and exploring Central London. Despite some challenges getting the waitress' attention a couple of times, the Westbury remains a long-standing favorite destination for me for over 25 years.

The hotel falls a bit short of expectations with dated and tired rooms, but the service is extremely welcoming and the location is prime. The dining experience is lovely, and the facilities are decent.

The hotel had a mix of positives and negatives. The rooms felt more like a dated 3-star stay with poor decor and basic amenities. However, the soundproofing was good, and the staff quickly addressed issues. The service was a standout, making guests feel welcome and cared for, even though some aspects fell short like cold food. The location was ideal for shopping and sightseeing, close to major tube stations and upscale shops. The dining experience had its highs and lows, with room service being convenient but with room for improvement in the quality of dishes. Overall, the hotel offered a comfortable stay with areas that need attention.

The hotel could use some updates, but the rooms are extremely comfortable with great beds, bathrooms, and a work desk. However, the decor feels dated and tired, reminiscent of a 3-star hotel with standard furniture and unappealing art. The service is lacking in training and attentiveness especially with dining experience. On the bright side, the location is hard to beat for shopping and sightseeing, although the hotel neglects some essential needs. The dining experience is lackluster, with inconsistent temperature and service quality, but there are good options at the breakfast buffets. Overall, the hotel has good potential in a prime location but needs improvements in various aspects.

The hotel rooms were really comfortable and spacious, located on the second floor. The service was a mix of helpfulness and unfriendliness, with a late room assignment despite early request. The central location saved the experience, although breakfast arrangements were tight due to high demand. The dining experience was lovely and reasonably priced, but staff attitude could be improved. Facilities were adequate for a pleasant stay, although some aspects were subpar.

The hotel had a convenient location, great for shopping and Central London sights, but the rooms were tiny with inadequate space for luggage. The service was courteous and helpful, although the dining experience was nice but expensive. The facilities were decent, catering to essential needs.

My stay at the hotel was a mix of positives and negatives. The rooms were a little smaller than expected and got quite warm due to the rising heat in the building. The service, however, from meeting the young sous chef at Alyn Williams to various amenities like dry cleaning and valet parking, was exceptional. The location was good overall, but the noise from the slamming emergency door was a bit disruptive. The dining experience was satisfactory, although the breakfast could have been better. The facilities provided were up to standard.